We understand that plans can change, so our cancellation support aims to be simple and responsive within eligible order stages.
Orders that have not entered final dispatch or customization processing are generally considered for cancellation requests.
Share your order reference promptly, and our support team will verify current order stage before final cancellation confirmation.
Dispatched orders, personalized items, and late-stage fulfillment orders may not be cancelable under standard policy.
Contact support quickly if you need cancellation assistance right after placing an order.
Order cancellation is possible before dispatch, subject to processing stage and policy checks.
