We support flexible exchange options so customers can choose designs that better match evolving style and occasion preferences.
Eligible exchanges typically require original invoice proof, policy-valid timeline compliance, and item condition checks.
Bring or submit your item details, complete verification, and choose from available collections based on approved exchange value.
Special-order pieces, damaged products due to external causes, and incomplete-document requests may not be exchangeable.
Exchange approvals are subject to item verification and current policy coverage.
Customers can request exchanges for eligible items following product condition and timing guidelines.
